Privacy Policy

Effective Date: April 28, 2025

Our Commitment to Your Privacy

At FitOutLinks, safeguarding your personal information is a top priority. This policy explains what data we collect, how we use it, and the measures we take to protect it when you engage with our indoor climbing services and visit fitoutlinks.com.

1. Information We Collect

We collect information when you interact with our site or book lessons. This includes:

• Personal Information: Name, email address, phone number, payment details.
• Non-Personal Information: Browser type, IP address, pages visited, duration of visits, and diagnostic data.

2. Use of Your Data

We use the information we collect to:

• Deliver and manage your climbing lessons and bookings.
• Improve customer support and personalise your experience.
• Process payments and issue confirmations.
• Send occasional updates or promotional offers (you may opt out anytime).

3. Third-Party Sharing

We may share your data with trusted partners—such as payment processors and analytics providers—who adhere to strict data protection standards and only use the information to support our services.

4. Data Security

FitOutLinks implements industry-standard security measures to protect your data from unauthorised access, misuse, or alteration. However, no online system can be entirely secure, so please use discretion when sharing sensitive information.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined herein or to comply with legal obligations, after which it is securely deleted or anonymised.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your data where applicable.
• Opt out of marketing communications at any time.

7. Compliance and Legal

We comply with GDPR, CCPA, and other applicable privacy regulations, ensuring transparency and accountability in how we manage your personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be highlighted on fitoutlinks.com, and your continued use of our services indicates acceptance of those changes.

9. Contact Us

For any questions or concerns about this policy, please reach out to us at support@fitoutlinks.com or by post at 221 Pert Creek Rd, Whitesburg, KY 41858.